ch222 Terms and Conditions

ch222 is an online betting and casino platform. These terms and conditions ("Terms") form an agreement between ch222 ("Platform", "we", "us") and the user ("you", "member"). By using the ch222.cam website or app, creating an account, or using any service, you are considered to have fully accepted these terms.

If you do not agree with any part of these terms, please refrain from using the ch222 platform. These terms apply within the legal framework of the People's Republic of Bangladesh. In the event of any dispute, the Bengali version shall be considered final.

ch222 reserves the right to change, amend, or update these terms at any time without prior notice. Continuing to use the platform after any changes are made will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

The following eligibility conditions must be met to create an account and use services on the ch222 platform:

• You must be at least 21 years of age or older.
• You must be a natural person; corporate accounts are not permitted.
• You must confirm that online betting is not legally prohibited in your region of residence.
• You must use this platform entirely of your own free will and judgment.
• Using another member's account or placing bets on behalf of someone else is prohibited on ch222.

To create a valid account on ch222, you must provide accurate and complete information. The following rules apply to account registration:

• Each individual may create only one account. Creating multiple accounts will result in all accounts being closed and deposited balances may be forfeited.
• The name, national ID number, and mobile number provided at registration must be true and accurate.
• You are solely responsible for keeping your account password confidential. Any unauthorised access to your account must be reported to ch222 immediately.
• ch222 may at any time request a national ID card, passport, or other documents for KYC (Know Your Customer) verification.
• Withdrawal access may be temporarily suspended until verification is complete.

The following terms apply to deposits and withdrawals on the ch222 platform:

• Minimum deposit amount: ৳200 (per method).
• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: Generally completed within 10 to 45 minutes.
• Accepted methods: bKash, Nagad, Rocket, and bank transfer.
• Withdrawal requests may only be made using the same method used for the deposit.
• Withdrawals to third-party accounts are strictly prohibited.
• Withdrawal requests may be delayed until verification is complete.
• In the case of suspicious transactions, ch222 reserves the right to suspend withdrawals and conduct an investigation.

ch222 regularly provides various bonuses and promotional offers. The following general terms apply to all such offers:

5.1 Welcome Bonus

• New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000.
• The wagering requirement for this bonus is 10 times (10x) — meaning withdrawals can be made after placing bets totalling 10 times the bonus amount.
• The welcome bonus may only be claimed once.

5.2 General Bonus Rules

• Each bonus offer has its own validity period and specific terms — these are clearly stated on the relevant offer page.
• If evidence of bonus abuse is found, the bonus and any associated winnings will be forfeited.
• Claiming bonuses using multiple accounts will result in all accounts being closed.
• ch222 reserves the right to change, suspend, or cancel any bonus offer at any time.
• For free bet or free spin bonuses, the maximum withdrawable amount is limited to the cap stated in the relevant offer.

The following general rules must be followed when placing bets on ch222:

• A bet that has been confirmed cannot be cancelled or changed.
• Bets affected by technical errors, server outages, or connectivity issues may be considered void and deposited funds will be returned.
• If incorrect or erroneous information is displayed in a game, ch222 reserves the right to void all related bets.
• In sports betting, if an event is cancelled, the bet will be voided and funds returned; however, the refund policy may vary depending on the type of sport.
• Bets accepted after a live betting market has closed will be considered void.
• ch222 reserves the right to investigate any unusual or suspicious bets and to void them.

All games are conducted fairly and results are determined entirely by a Random Number Generator (RNG).

ch222's VIP Program has 5 tiers and weekly cashback is provided at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

VIP tier advancement depends on your overall account activity. ch222 reserves the right to review and change the criteria for determining VIP tiers. Cashback benefits may be cancelled in the event of a VIP policy violation.

The following activities are strictly prohibited on the ch222 platform:

• Creating or operating multiple accounts.
• Using another person's account or operating an account in a third party's name.
• Placing coordinated (colluding) bets for the purpose of abusing bonus benefits.
• Placing bets using automated software, bots, or scripts.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to interfere with or hack the platform's security systems.
• Creating an account using a false identity or forged documents.
• Displaying discourteous behaviour or making threats toward other members.

Involvement in any of the activities listed above will result in account closure, balance forfeiture, and legal action where necessary.

ch222 may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a violation of these terms is found.
• If evidence of providing false information or identity fraud is found.
• If suspicious financial transactions or money laundering are suspected.
• If cooperation with KYC verification is not provided.
• If an account has been inactive for a long period (generally more than 12 months).
• At the member's own request.

If an account is permanently closed for reasons other than a terms violation, any verified balance will be returned. If closed due to a violation, the balance may be forfeited.

Members may also request account closure at any time via 24/7 live chat or by sending an email to [email protected].

ch222 makes every effort to operate a safe and reliable platform. However, ch222's liability is limited in the following matters:

• Losses caused by internet connectivity outages, power failures, or issues related to the user's device.
• Losses caused by unauthorised third-party access to an account.
• Service interruptions caused by natural disasters, cyber attacks, or events beyond ch222's control.
• Any claims related to game outcomes — all results are determined impartially by RNG.

Under no circumstances is ch222 liable beyond the member's deposited funds for any direct or indirect financial loss. The full risk of winning or losing a bet lies with the member.

ch222 is committed to protecting members' personal information. We use SSL encryption technology to keep all transactions and data secure.

• Members' personal information is not sold or rented to any third party.
• Information is not shared except upon a valid request from legal authorities.
• Payment information is stored with the highest level of security.

For more details, please visit our Privacy Policy page.

ch222 believes in maintaining a culture of responsible gambling. We provide the following tools and features:

• Deposit limit setting: Members can set a maximum daily, weekly, or monthly deposit limit.
• Self-exclusion: The option to temporarily close your own account for a set period of time.
• Reality check: Notifications about session duration after a set period of play.
• Support Information: Awareness information and advice about gambling addiction.

Gambling addiction is a mental health issue. If you or someone you know is affected by gambling addiction, please visit our Responsible Gaming page. ch222 is for ages 21+ only.

ch222 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• Members will be notified of significant changes via their registered email or through the platform.
• Minor changes may take effect without prior notice.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• The date of the most recent update will always be stated at the top of this page.

Members are advised to visit this page regularly to stay informed about changes to the terms and conditions.

For any issues or complaints with ch222, please contact our support team first:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, as per BST (UTC+6).

Dispute Resolution Process:

• After a complaint is submitted, ch222 will conduct an investigation and respond within a reasonable time.
• The member must provide evidence and information in support of the complaint.
• The decision of ch222 will be considered final and binding.

The applicable laws and regulations of Bangladesh will govern these terms and conditions and any related matters.